I booked the car with a full tank return policy, but they tricked me into returning it empty. They charged me for 13 gallons of fuel for a 10-gallon tank, claiming the charge was based on the average for that type of vehicle, not the actual model.

Prefer Alamo dollar tried to charge us all sorts of extras i.e. extra ins ,toll charges , gas, tried to tell them we had a sat nav so knew how to avoid tolls also we didn't need extra ins and wanted full to full. As we travel to Orlando at least twice a year we know what we want and need

We had an issue with the first hire car as it broke down. We had to make several calls to the Dollar Customer Service line over a 3 hour period trying to organise the car to be towed (and I've just had a phone bill for £115!). So not the best experience.

No issues.

Disappointment at Orlando international airport customer service. I had an account with Navy Federal Credit Union master card and I had . Retired fro US Army. My bank account with Credit Card was $12000 with zero amount own to NDCU. Dollar car rental said cant process the credit card. Called NFCU what's up what's up with the Master Card....Results was not the CREDIT CARD but the network system at the airport. After 25 ho25 hours of traveling it was very stressful. Overall, great service after all from DOLLAR car rental.

Like: Good car good stuff
Dislike: I paid more than what was written on the website they said it is airport taxes although the price was tax included with no specifications and they said it is the role there actually i felt very bad