Pretty good. I left a bag in the car when I swapped vehicles. The rental company mailed it back to me after I returned to my country. Quite unexpected.
Reserved a mid-to-large SUV Jeep Grand Cherokee or similar, but only JEPP Compass and FORD EDGE (rental car introduction says similar level should be Explorer) were available. Downgraded without price reduction, lots of upselling, such as paying for upgrades, GPS, insurance, etc.
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