Los Angeles, Las Vegas, Santa Barbara, Monterey, Carmel, Yosemite, San Francisco

I always rent from Alamo. The process is simple and convenient, especially the quick return service.

Very Satisfied

Easy return, quick pickup, had to queue for paperwork

We were informed at pickup that we had to confirm the order at the self-service machine. The good thing was that the machine had a Chinese language option. However, for some reason, it would log out halfway through inputting the information, so it took nearly 40 minutes to complete. This was quite frustrating. Everything else was fine, and although the staff couldn't help much, they were very polite.

We reserved a mid-to-large size SUV, either a Jeep Grand Cherokee or similar, but only a Jeep Compass and Ford Edge were available. They downgraded us without a price reduction and promoted many extras like upgrades, GPS, and insurance.