The counter was easy to find. Picking up and returning the car was very convenient, and the car was in good condition. However, it was the first time I heard that there were additional fees for driving across multiple countries in Europe. It felt like the front desk was just looking for ways to charge extra.

Waited in line for 2 hours.

Probably won't consider AVIS again. They charged an extra driver fee when picking up the car but since we forgot the proof, they deducted another fee when returning it. They were also very uncooperative and had a bad attitude regarding fines incurred during the rental period.

After discovering the extra charges, I went to the counter to discuss, but there was a long queue and the staff had a very indifferent attitude.

Good, but they tried to sell me extra insurance.