The process from paperwork to pick-up was very quick

The service was fast and convenient, and the condition of the car was surprisingly good. Picking up and returning the car both took less than 10 minutes. There was a support phone line, which I called twice, and they answered all my questions with great attitude. Overall, it was a very good experience.

Very convenient, the car was clean and matched the one I reserved.

Very satisfied. Despite our inexperience causing a delay in picking up the car on time, the staff helped us by checking and finding us a car to rent.

Unfortunately, I was held up at work and late to pick up my car. The manager, Jen G of Brisbane Office, on her way to her car, came back to the office to help me. She went above and beyond to serve me in a friendly and personal manner. I am very grateful to her.