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+56-226665927
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3249107263
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3249107263
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Melbourne-Canberra-Sydney-Wollongong-Eden-Mallacoota-Lakes Entrance-Philip Island-Caroline Springs-M

Reviewed: Tue, Jan 16, 2018
About Apex: 8.0 /10
The girl at the reception was somewhat friendly. However, her company has serious problems. I'm talking about core values. This issue has led the company to adopt the worst strategy possible—renting out very old cars with over 135,000 kilometers on them. This caused my car to break down after just 100 kilometers from the store! I've been renting cars worldwide for over 25 years and have rented from almost every rental company. No rental company dares to do this. That night, I missed dinner and had to make do with pizza. I almost missed my booked motel as well!

Relevant Reviews on Apex Melbourne Airport

Tina Robbins

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Reviewed: Fri, Jul 26, 2024
About Apex: 10.0 /10
Apex is my top choice for car rentals in Australia and New Zealand. The cars are new, the service is excellent, and the vehicle condition is great. I brought my own navigation mount and upgraded to a Staria in Melbourne. We were five people with one 28-inch, one 26-inch, two 24-inch, and one 20-inch luggage, and we had plenty of space. I adapted to driving on the right-hand side within half a day, as I had lived in the UK for a few years. Driving etiquette is very similar to the UK, making it an easy transition.
About QEEQ: 10.0 /10

Allen Bertram

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Reviewed: Mon, May 27, 2024
About Apex: 8.0 /10
Rented the car in Melbourne and returned it in Sydney, which was quite convenient and trouble-free. The staff in Sydney were very polite. The gentleman in Melbourne, a Caucasian, might not have had enough sleep as he didn't smile at all. We got an MG and were specifically told to use 95-octane petrol. However, we couldn't find any 95 on the way, so we used 98 instead. When we arrived in Sydney, the staff there told us 91 was fine.
About QEEQ: 10.0 /10

Richard Wesley

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Reviewed: Mon, Jul 30, 2018
“Great Ocean Road Melbourne City Tour”
About Apex: 6.0 /10
The pickup service was not on time, waited for over an hour.

A.Lord

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Mon, Jan 20, 2020
“Perfect car and rental agency!”
About Apex: 9.3 /10
Our whole experience with Apex has been incredible - particularly as I am a young driver. I have rented cars from various other providers and I would now never go elsewhere. Apex were the best value rental agency, with no charges for underage drivers, or additional drivers. On top of that, the car was perfect for our entire journey.
About QEEQ: 10.0 /10
On the whole, the platform was perfect for our needs, customer service were quick to respond and accurate with their replies.

Abdul Moiz

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Intermediate | Hyundai Elantra or similar
Reviewed: Wed, Sep 4, 2019
“Very good.”
About Apex: 10.0 /10
Car was in very good condition and drove pretty well. The staff were helpful and cooperative.
About QEEQ: 10.0 /10
Having many car choices with several rental companies on one platform was very helpful. Booking process went smoothly as well. The only annoying thing was that the exact amount for security deposit wasn't mentioned in my booking. Only when I went to pick up the car I came to know that I had to pay the full excess upfront as a security deposit, which was a lot.

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