Los Angeles

The process took a bit long

There were no options for the car; other stores at least offer a choice from two or three cars. I mentioned going to the desert, but still got a two-wheel drive.

The service was very attentive.

They promised a refund for the toll device fee if not used, but there was no device installed and no refund was given. They also aggressively pushed various insurance policies, but fortunately, I had already purchased travel insurance in my home country and only after showing this could I avoid buying more. There are a lot of hidden costs, not as mentioned on the rental site. Scam! Awful!

Rented here because of multiple previous good experience. Times before it was only 1-2 days rental, this time 11 days. Make sure you will check what you paying for as they got tendency to add you stuff you dont want just to earn more money.

Count with 30-40% higher price when you reach the counter even when you payed for whole booking with full insurance.