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Live chat Email us Service Code: 1080151356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1080151356
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From Palermo to Catania

Reviewed: Mon, Jul 31, 2017
About Hertz: 2.0 /10
Due to language barriers, we were inexplicably given a Ford Focus. There was noticeable damage to the car exterior, but the staff had us sign the form stating the car was in good condition before we noticed it. Though we weren't charged for it, we still felt deceived. Our bill did not match the one we received from QEEQ. We suspect we were overcharged, as Thrifty's bill was over 100 euros higher, allegedly due to taxes according to the staff, which is outrageous. While driving, the dashboard showed a tire pressure warning, but we found nothing unusual when we checked. When returning the car, the staff pointed out a random mark on one of the tires and charged us 160 euros for tire replacement. We really felt scammed, it was absurd.

Relevant Reviews on Hertz PALERMO AP

Uriah Hemingway

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Reviewed: Sat, Aug 17, 2019
About Hertz: 8.0 /10
Overall, it was okay, but I had to wait a while to pick up the car; the process was too slow. The paperwork was done inside the airport, but the car pick-up was in an external parking lot. Couldn't they clearly mark pick-up and drop-off points? Also, the car they gave me was much lower in class compared to my reservation, especially in terms of engine power. Not sure if it was QEEQ's issue or Hertz's, but they downgraded my car without informing me.

Olivia Jeremiah

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Reviewed: Fri, Oct 8, 2021
About Hertz: 10.0 /10
The car rental company was Hertz. Everything was excellent with no additional purchases recommended. The car was in great condition, with less than 10,000 kilometers, and the interior was almost brand new.
About QEEQ: 10.0 /10

Evangeline Den(n)is

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Reviewed: Tue, Jul 3, 2018
“Southern Italy and Malta”
About Hertz: 2.0 /10
Incorrect fuel information leads to a bad experience for customers

Isabel Jim

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Reviewed: Sun, Nov 11, 2018
About Hertz: 10.0 /10
If you understand Italian, you can experience excellent service. Their English is average.
About QEEQ: 10.0 /10

E.Marzano

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Economy | Lancia Ypsilon or similar
Reviewed: Mon, Jan 14, 2019
About Hertz: 6.0 /10
The car delivered was different from the one I booked

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