Booked through QEEQ platform, applied for a translation in advance, and bought full insurance. At the counter, they only charged a 1-dollar deposit. Reserved a Toyota Corolla, but it wasn't available at pickup. The staff casually pointed to a nearby Hyundai Venue, which was new, and there was no extra charge, so we took it. Full tank on pickup and return. Noticed a scratch on the right door at pickup, took photos according to the guidelines. Return was smooth with clear signage. Rented for 3 days to visit Banff; couldn't make it to Jasper due to the wildfire.

Great service

I asked for a Grand Cherokee but got a Mitsubishi Outlander instead. Although it's by car group, these two vehicles are clearly not the same level. After repeatedly requesting, I got a Ford Edge... still smaller than the Grand Cherokee, right? There were same-level Explorers nearby but they wouldn't give me one!

Highly recommended, very convenient to pick up and return the car at the airport.

車両の洗車が不十分。 AXAの保険証を見せたが、ロードサービス が着いて居ないと嘘をつかれ、追加で加入させられた。