The website displayed the wrong address and no one followed up, which cost an extra 20,000 WON and a half-hour drive to pick up the car. We waited at the store for twenty minutes before anyone returned. The staff's English was hard to understand, making communication difficult. The car wasn't full of fuel, which was inconvenient.
“Turned up to counter and learnt no car had been booked from AVIS.”
About AVIS:8.7/10
Poor communication between Avis and local dealer. If we are poor in korea speaking, we could not get A car during the trip. With the excellent service of the counter staff, we finally got A car which was given up by other client at that time.
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