Overall, it was a good experience. After all, they are a big company. The car we got was clean, though it wasn't a Ford Focus but a Kia. There was a note in the car saying it had been cleaned. There was a small paint chip on the car door, which we photographed when picking up the car. So far there haven't been any charges or disputes.

Very satisfied, there are receipts for the contract and car return.

Intentionally said no cars available

The car rental company's staff were very nice.

Service attitude is good, some suggestions on car model and insurance, overall okay