Very friendly attitude

Great service attitude, simple procedures

Very bad!

The car condition was okay, and the return process was very convenient. You basically need to do a quick check and you're free to go. However, the pickup and drop-off locations from QEEQ were very unclear. Nobody could accurately tell me the exact location. I suggest adding pictures and more detailed instructions. Additionally, regarding local traffic fines, I recommend that QEEQ provides assistance or directly handles these. This is one of the most important services from an agent. QEEQ is essentially an agent or intermediary, but many things I had to handle directly with third parties. I signed the contract with QEEQ, so I feel like QEEQ is trying to avoid responsibility.

The attitude was good, it was the model I booked, just over 20,000 kilometers. Supplementary full insurance was purchased from QEEQ at ¥201/day, while at the Hertz counter, it costs AUD 32/day, still more appropriate to buy at the counter. Toll fees were charged to the credit card after returning the car, with Hertz charging a service fee. Added a second driver when picking up the car, costing AUD 5/day, and the second driver’s credit card could be used for deposit and payment.