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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8705874356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8705874356
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Rented a car for four days in Phuket, it was convenient and comfortable. We also visited Phang Nga B

Reviewed: Sun, Dec 17, 2017
About YESAWAY: 10.0 /10
A very convenient car rental experience, just at the exit, with simple procedures. By the time the paperwork was done, the car was already waiting outside. The inspection process was thorough, with the staff pointing out small scratches I hadn't noticed and suggesting to take photos for record. Great service! Returning the car took just a minute, making it a highly efficient and pleasant rental experience. Extremely satisfied!
About QEEQ: 10.0 /10

Relevant Reviews on YESAWAY Phuket Airport

Fanny Nell

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Reviewed: Sun, May 26, 2019
About YESAWAY: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Kennedy Samson

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Reviewed: Fri, May 22, 2020
About YESAWAY: 10.0 /10
Very satisfied, everything went smoothly. We had an accident where someone else hit us, but since we were rushing to catch a flight, we didn't handle it and just left. They handled the car return without any questions. Love it! From now on, I will always buy full insurance and recommend everyone to get full coverage as well. Driving in unfamiliar places can be risky.
About QEEQ: 10.0 /10

Evelyn Gallacher

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Compact | Toyota Corolla or similar
Reviewed: Wed, Apr 18, 2018
About YESAWAY: 2.0 /10
This was the most frustrating part of my entire Phuket trip. The default collision insurance from the platform had a 10,000 baht deductible, and I didn't read the details carefully. Later, when using the car, there was a minor collision and I reported it to the insurance. The Vios we rented had a scratch on the left front fender and a small scratch on the left front light. They charged us 6,000 baht when returning the car. When I contacted the rental company’s customer service, they said I bought the basic insurance which meant the rental company could deduct up to 10,000 baht as they pleased, without following any specific repair cost - they only needed a receipt. When I noticed there was no receipt for the charge, I went back to the counter, and they were reluctant to give me one, saying I didn't buy the extra insurance. It made no sense - I paid the money and couldn't even get a receipt? After insisting for a long time, they unwillingly gave me one. When I asked why the charge was so high, they said it was because we didn't buy extra insurance, and they proudly mentioned that someone just paid over 8,000 baht for a damaged tire. For a beat-up Vios, it felt like we were renting a BMW. I bet they make a lot just from these charges. I complained to the platform's customer service, and they said they had reminded us but we didn't notice a small text note. I suspect many people have suffered as we did. If they truly cared for their customers, why not make the warning more prominent?

J.Chapman

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Large SUV | Toyota Fortuner 7 Seats or similar
Reviewed: Tue, Mar 24, 2020
“Easy rental”
About YESAWAY: 9.7 /10
The staff was very helpful and even helped to check the car for scratches and dents. Very proactive, very friendly.
About QEEQ: 10.0 /10
Easy enough

S. Patil

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Compact | Nissan Almera Guaranteed model
Reviewed: Thu, Jul 4, 2019
“Very good experience!”
About YESAWAY: 10.0 /10
VERY GOOD customer service. The counter staff were extremely helpful. We had a bit of a trouble finding the drop off location on Google maps and went to the wrong place. The counter staff ran to the place where we stopped the car to help us avoid fine for illegal parking..
About QEEQ: 10.0 /10
It was a good and easy experience. Prices were cheaper than elsewhere, no hidden costs!

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