High cost-performance ratio, easy to find pickup location, convenient return process

The service was quite fast, but it felt a bit difficult.

The trip experience was not good. First, even though I specifically booked an American car in the U.S., I only got an equivalent Korean car. After driving for a day, the tire punctured, and I spent the entire morning at the service center. They didn't replace the car, so I had to get it repaired, which was free but disrupted the itinerary, causing us to miss some planned attractions. When we got to Los Angeles, another tire broke. This time, I spent half a day and they gave me a Japanese car instead. The two incidents wasted a lot of our time and the experience was terrible. However, in the U.S., all repair costs, including a damaged side mirror, were covered by the rental company, making the super insurance I bought from Zuzuche seem unnecessary.

The car pick-up process was simple and quick, without any aggressive promotion of insurance or other services.

Alamo, service was super, as the extend the car rental very easy, efficient and friendly