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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1911552356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1911552356
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Reviewed: Mon, Dec 11, 2017
About Enterprise: 2.0 /10
Completely dishonest. Confirmed an automatic MPV at booking, but at the airport, they said they didn't have one, so I had to take a van. There was no damage when returning the car, confirmed in person, but they still forcibly charged 500 euros on my credit card, refunded only after multiple complaints. When picking up the car, I noticed the rear wiper was broken, and it was clearly noted in the contract, but they still charged over 100 euros, claiming it was a repair fee. They repeatedly confirmed it was a gasoline car, but it was actually a diesel, almost damaging the engine.

Relevant Reviews on Enterprise Frankfurt Airport

Marlon William

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Reviewed: Wed, Jun 6, 2018
About Enterprise: 2.0 /10
Poor attitude, unclear explanations, misleading information

Lilith Maria

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Reviewed: Wed, Sep 6, 2017
About Enterprise: 2.0 /10
Unjustified charges, poor service attitude.

Emmanuel Field

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Reviewed: Thu, Jan 24, 2019
“Frankfurt-Hallstatt-Salzburg-Regensburg”
About Enterprise: 10.0 /10
This car rental company is great. Although the rental price is reasonable, adding insurance makes it somewhat expensive. However, the staff there are very good. Especially in Regensburg, where we returned the car! The guy there was on his first day at work, and he kindly drove us to the train station after we returned the car. If there’s a next time, I’ll definitely choose this company again.
About QEEQ: 10.0 /10

Norton Simpson

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Reviewed: Thu, Jul 2, 2015
About Enterprise: 10.0 /10
Very convenient, located right inside Frankfurt Airport. They even gave us a free upgrade to an SUV. The car was in great condition and the service was good.
About QEEQ: 10.0 /10

Ina Attlee

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Reviewed: Fri, Jul 31, 2015
About Enterprise: 10.0 /10
Overall, pretty good. Changed the pickup location last minute, and the service was still very accommodating.
About QEEQ: 10.0 /10

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