Drove from Los Angeles to Seattle via I-5, returned via 101 and Highway 1 back to Los Angeles

Pickup and drop-off were both very convenient and fast! The car was in good condition!

Self-service car pickup is very convenient.

No long queues as expected. Very fast, you can choose any car within the agreed category.

The staff at this Alamo location will try to sell you insurance and other services you didn't purchase. It's up to you to decide whether to buy them or not. The problem is: I booked a 'compact car' (Nissan Versa or similar) through Zuzuche, and the staff said it was too small (I only have two people) and suggested upgrading to a higher class for an additional fifteen dollars per day. I agreed, but when I went to the garage, I got a 'Ford Focus,' which is also listed as a compact car on Zuzuche's website. Why did I pay extra for an upgrade yet still get the same class of car? I think this location takes advantage of renters' unfamiliarity with car models to deceive them into paying for unnecessary upgrades. I've rented from many companies through Zuzuche and have never encountered this problem elsewhere.

The car's condition is good, but the model differed from the reserved one, and it was slightly smaller.