This is my second time renting from Alamo. Picking up and returning the car was very convenient, the vehicle was in good condition, and the trip was very enjoyable.
A very good rental car company. There were no upsells, and the airport shuttles were frequent and convenient. The shuttle driver helped with carrying and placing the luggage. The rental center is not far from the airport, with 3-4 service counters where usually 1-2 customers are queued up in front. The rental procedures are not complicated. After the documents and credit card guarantee are checked at the counter, the rental form is printed and signed, and you can directly go to the designated car section in the parking lot to pick up your car. The keys are in the car, and you can choose any model in the same area. When driving out, you just need to show the rental form and driver’s license – it's very convenient.
Picked up the car from the kiosk, very convenient and fast! Purchased CDW and EP during the rental, there was a 50cm crack on the windshield when returning the car, no need to pay, return was done in a minute.
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Customer Service
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