On the first day, the service attitude was terrible and wasted 3 hours of our time. They initially said an international driving permit was required and that a Chinese driving license was not acceptable. After consulting with the manager and checking the documents, they said it could be done but that personal third-party insurance was required, and the insurance documents needed to be provided! It was an unreasonable demand! Fortunately, we had a temporary green card, which allowed us to proceed. In all my years of renting cars, this was the first time encountering such an unreasonable demand! It took from 11:00 PM until 2:30 AM the next day to complete the process!
Very satisfied. Located right under the MFF building. Clean environment, minimal waiting, the staff was very nice. They confirmed that I had already purchased full insurance, and there were no attempts to upsell. Everything was straightforward and smooth.
Choosing the model and price on the app is crucial. I didn't realize they were not the same rental company. When returning the car and renting another one, I was informed it was a different company. I had to walk a long distance from one rental company to another. When returning and renting a car at the same time, the app should have a notification feature!
Airport Chicago pick up needs to take a train do Terminal F - no queue as I could read on google- car ready- papers took few minutes
About QEEQ:10.0/10
Easy to use and good price
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