The staff added multiple insurances without my consent even though I clearly stated I didn't want any extra insurance. The insurance cost is almost as high as the rental fee.
There were many people, and the waiting time was long. The key issue is that they seemed to have no sense of urgency and were chatting leisurely. Meanwhile, several counters were still closed. Maybe it’s different from how things are in my country.
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Frustratingly slow rental pick-up processing
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