Overall service was good. Some staff didn't speak English well, but they quickly found a colleague who did.

Very dissatisfied, they raised the price arbitrarily.

Extremely dissatisfied with this car rental experience. The rental platform stated that the car could be rented if you are 21 years of age or older, but at the store, they told me you have to be at least 24 years old.

Congratulations on scamming more money.

You can add an additional driver by telling the counter staff. I paid extra for domestic insurance in Turkey, which cost more than 300 yuan than expected. Reasons: 1. My English is poor, so communication was difficult. 2. The counter staff didn't mention the insurance and asked me to sign the document right away. 3. Due to language barriers and the long queue behind me, I signed hastily. 4. In retrospect, I should have told the counter staff from the beginning that I didn't need insurance and used phone translation if necessary, instead of waiting for him to print the document.