Very convenient

We arrived late and there was no line. We were greeted by a female intern who was very friendly. Noticing that one of us had mobility issues, she kindly offered to drive the car to the entrance to make it easier for us to get in. It was very touching!

Lack of Chinese pickup guide. Picking up the car at the counter required a deposit of more than $250, which is more expensive than other companies. Upon actual car pickup, I was notified to pay an additional traffic accident insurance fee, similar to mandatory liability insurance in China. Returning the car was very convenient. The car I received had an issue with the wiper blade. I initially planned to contact the rental company to replace it, but later fixed it manually myself, which took an hour. The main reason was the previously replaced wiper blade was not installed properly. The Dodge Caravan 7-seater, when the rear three seats were folded down, had a large luggage space. After using it for over ten days, I wanted to extend the rental period, but the rental company had no cars available. The rental staff recommended renting from the adjacent Sixt company, where I successfully rented a full-size Chevrolet SUV for a day.

Like: Spectacular scenery, great weather and friendly people.
Dislike: We wish we could have caught more fish.

Like: Best rental ever and I rent a lot.