Melbourne - Great Ocean Road - Twelve Apostles - Adelaide

The car rental company is right at the parking lot opposite Terminal 3 of Melbourne Airport. Picking up and dropping off the car is very convenient, and the staff are quite friendly. When they learned that we had a child with us, they provided a car seat for free. When returning the car, make sure to mark the parking lot entrance on the map early. Once you drive into the parking lot, the return point is immediately there. The employee just walked around the car once to complete the check, which was very quick.

Poor communication to customer I requested for a Mercedes Benz and on nowhere on my booking confirmation that it states clearly that I must have a credit card. I was denied the car of my choice as I don’t have a credit card. They did not accept my debit card. The manager at Europ car classified your website as “dodgy website”. There was no mention of a specific amount of deposit, I was asked to pay $500 before they can release a car of my choice even though I’ve been denied my preferred car- Mercedes’ I was given a car called GM, which took more time for me to understand it’s logistics and I have a child with me I rate this the worst travel ever

Friendly staff, car in great condition. Way to many entries on the keyboard for the service agent to finalise the paperwork.

Secured a great price for the rental easy online booking process.

Good as always. Clean and reliable and flexible service.

Much cheaper than other websites so we were skeptical at first but it worked out well and Europcar provided the car with no issues.

Like: DRIVING ON INTERNATIONAL ROADS
Dislike: HARDLY SOMETHING