West Coast Road Trip: Entered from San Francisco, Departed from Los Angeles, 3700 km in 14 Days

They even gave me a new car with fresh protective film!

When we arrived at the store, they said there were no cars available. We had two options: pay extra or wait for someone to return their car. Waiting would take 4 hours, so we agreed to pay extra. They charged us an additional $100 per day, totaling $200. For just a Polestar 2, that comes to $200 per day, which is outrageous. Terrible service. I wouldn't recommend renting a car from Dollar; it's really poor.

1) The reserved car was not available; they said only SUVs were available and gave us a broken car. 2) They charged me nearly $200, claiming it was a deposit, but later it turned out to be a fee. 3) The total rental cost was over $5000, and the insurance and additional charges from the rental company cost another $4000. Not worth it.

It was okay. The queue was relatively quick. They initially gave me a Korean car, but I was not satisfied after picking it up. They immediately helped me switch to another car. However, the staff seemed to be South American and their English was not very good, so communication was difficult.

Very good