Very good and easy

There are many shuttle buses and it's close to the airport. No need to queue, just pick up the order on arrival. However, the order printed on-site only had basic insurance, despite having purchased comprehensive insurance on QEEQ! Then they asked if I wanted to add insurance! I carefully checked the QEEQ order and decided to ignore the on-site order. Didn't add any insurance. Additionally, QEEQ allows adding additional drivers for free. On-site, they informed us that the main driver's insurance only covers the spouse. The third driver was my dad, and they said it couldn't cover him. They asked if I wanted to extend the insurance to cover the third person. After some consideration, I decided not to.

Excellent service.

Pickup time was quite long, not very satisfied. Upon arrival, the vehicle wasn't prepared in advance, and I waited about an hour for the car to be cleaned.

The return time in the order did not match the actual office hours. The office was closed when returning the car, and the parking lot was not in the same building as the office, with no clear instructions or signs. It took an hour to find the office. Once found, they told us to drop the keys and contract into their box to complete the return. However, the system automatically charged $100 for not returning at the specified time. We are currently in negotiation and it's still unclear if we can get the refund. Overall, it was a waste of time and effort, very disappointing!

Like: This rental went off with a hitch. I got a great deal, the car in the picture was the car that i got(no bait and switch), over all one of the best rental experiences I've ever had!
Dislike: Nothing