From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
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+41-445514539
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+66-25088458
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+65-31585008
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+61-1800-507-258
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+90-850-390-7486
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+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6062878356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6062878356
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Happy enough

Reviewed: Sun, May 26, 2019
About Europcar: 8.7 /10
It had a flat car battery Europe jumper started it Took 45 minute We stopped half way to our destination went to continue but the car would not start the car was total dead Check under the bonnet found the negative terminal on the battery was loose Tightened the nut and the car started Not really happy she we dropped off told Europe car and they said thanks saved us a trip not good enough put us 1 30minute behind We were then driving in twilight lots of kangaroos at that time glad we did not hit one
About QEEQ: 8.0 /10
All good will be booking again with you in a few month
Large SUV | Toyota Kluger or similar

Relevant Reviews on Europcar MELBOURNE CITY

Carter Parker

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Reviewed: Wed, May 15, 2024
About Europcar: 10.0 /10
Good service attitude, but the queue time was a bit long. The rental process needs improvement to speed up the time.
About QEEQ: 10.0 /10

Mark Kathleen

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Reviewed: Sat, Feb 17, 2018
About Europcar: 6.0 /10
I am very dissatisfied with the rental company. They refused to accept my pre-translated driver's license and insisted I get it translated locally.

Elvis Lee

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Reviewed: Sat, Sep 17, 2016
About Europcar: 10.0 /10
The store is within walking distance from Southern Cross Station. We were four people, and two of us took an Uber with four suitcases, costing 8 AUD, while the other two took the tram. The car rental company is very professional, and the staff explained everything patiently. We left a 100 AUD deposit, which will be refunded 7 working days after returning the car. However, we haven't received it yet. Returning the car at Avalon Airport is also convenient. Just park the car at the designated rental parking lot and drop the keys in the Dropbox at the car rental counter in the terminal. Local time at the airport and major streets and scenic spots can be seen locally.
About QEEQ: 10.0 /10

A.Bumrungpert

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Premium | Mercedes-Benz C300 or similar
Reviewed: Sat, Mar 9, 2019
About Europcar: 3.7 /10
Very very bad services, I booked mercedes benz c 300 that is premium car but I got a small car folk (golf). They said no premium car at that time, that’s mean making reservation is equal as I walk in to rent a car, and my friend booked another booking the same as me mercedes benz c300 but got small car benz GLA .
About QEEQ: 8.0 /10

g.dekel

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Feb 8, 2019
“disappointing customer service.”
About Europcar: 6.3 /10
the staff at pick up in MELBOURNE city branch were not professional (not the office staff). the car was not clean, not on the out side and especially on the inside. at pick up I found a screw stuck in the wheel
About QEEQ: 10.0 /10

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