MEX Cancun Cancun Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Marguerite Robin

Mexico

Reviewed: Tue, Feb 19, 2019

About MEX: 2.0 /10

I told them I had already paid 206 yuan on the car rental website and only needed to pay 115 yuan worth of Mexican pesos at the store, but the staff still charged me 1113 pesos for three days of car rental. They said this is the store policy, so I ended up paying over 200 yuan more. Very dissatisfied. It's better to go directly to the car rental company.

1 days rental

Relevant Reviews on MEX

Virgil Ted

Mexico

1 days rental

Reviewed: Thu, Dec 20, 2018

About MEX: 6.0 /10

Too slow

E.Castillo

Mexico

6 day rental

Economy | Toyota Yaris or similar

Reviewed: Fri, Oct 7, 2022

“Fue satisfactoria”

About MEX: 8.0 /10

El vehículo estaba bien.

About QEEQ: 10.0 /10

Muy bien en todo

Mexico

1 days rental

Luxury SUV | Hyundai Creta or similar

Reviewed: Sun, Jul 7, 2019

“I was charged $200 more for a car and service was absolutely terrible never again!!!”

About MEX: 4.7 /10

Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!

VivaMexico!

Mexico

1 days rental

Full Size Van | Toyota Sienna or similar

Reviewed: Tue, Apr 2, 2019

“Great car and price, but a lot of pressure to buy extras.”

About MEX: 8.3 /10

Mex salesperson, kept telling me that since I purchased insurance through EasyRentCars, I was not insured locally and that I would have to buy insurance through them. I insisted I was already covered, because what I bought from EasyRentCar and due to another travel policy on my Credit card, and they very unwillingly let me leave but only after putting down a very hefty cash deposit which would have been lost if any accidents. It made the experience a pain and I felt like I was being preyed upon. (Even though I spoke Spanish and was very nice to them.)

About QEEQ: 10.0 /10