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From other countries or regions
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Live chat Email us Service Code: 5598864357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5598864357
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Great Ocean Road Canberra Sydney

Reviewed: Thu, Feb 14, 2019
About Hertz: 8.0 /10
The car condition was okay, and the return process was very convenient. You basically need to do a quick check and you're free to go. However, the pickup and drop-off locations from QEEQ were very unclear. Nobody could accurately tell me the exact location. I suggest adding pictures and more detailed instructions. Additionally, regarding local traffic fines, I recommend that QEEQ provides assistance or directly handles these. This is one of the most important services from an agent. QEEQ is essentially an agent or intermediary, but many things I had to handle directly with third parties. I signed the contract with QEEQ, so I feel like QEEQ is trying to avoid responsibility.

Relevant Reviews on Hertz MELBOURNE APT

Lionel Pope

View more >
Reviewed: Wed, Dec 11, 2019
About Hertz: 10.0 /10
Almost all the rental and return staff were Indian. I felt like I was in India. However, the service was efficient and courteous, as expected from Hertz.
About QEEQ: 10.0 /10

Monroe Henley

View more >
Reviewed: Sun, Apr 22, 2018
“Great Ocean Road”
About Hertz: 10.0 /10
Very friendly attitude
About QEEQ: 10.0 /10

Hyman Wilde

View more >
Reviewed: Mon, Mar 20, 2017
“5-Day Rental”
About Hertz: 6.0 /10
No reserved or alternative models were available at the counter. Had to wait for more than an hour for the car to be washed and delivered. The staff at the rental counter forgot to return my driver's license copy and didn't apologize. The service was poor and did not match the HERTS brand image.

Odelia Lucius

View more >
Reviewed: Sun, Sep 11, 2016
About Hertz: 10.0 /10
The car rental location is right outside the airport, the paperwork was processed very quickly, and the car had only 5000 kilometers on it.
About QEEQ: 10.0 /10

Malcolm Symons

View more >
Reviewed: Mon, Dec 14, 2015
About Hertz: 4.0 /10
There was a long queue around 10 AM at the airport location. After confirming car availability via walkie-talkie, we had to wait another ten minutes.

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