Booked a seven-seater, but got an eight-seater, almost like a minibus. Tried several times to change the car, but it was not possible! Will never rent from them again!

Average. Handling violations is very troublesome. Charging an extra day fee for late car return is quite unreasonable.

Car pickup was convenient, service was good, and they didn't charge extra when we returned the car over an hour late.

Not bad. There's a counter at Avalon Airport's arrival hall with the parking lot right outside. This airport has very few flights, so there's almost no queue. Very quick. The car wasn't very new, having more than 30,000 kilometers. However, the condition of the car was good. Booked a Camry, but it was unusual that the car didn’t have a handbrake, relying entirely on the P gear. Each time I parked, I had to make sure the car didn’t slide before I dared to take my foot off the brake pedal.

There were lots of customer waiting for the rental car in budget. The lady was doing great job by handling all the customer smoothly but to do it better may be other car rental should also be linked to help. Budget had nearly 7 to 8 vustomer waiting and near counter other car rental had 0.

Price drop was a really good thing I was very happy when the price dropped. Excellent