Great car rental experience. Fast service, no hidden charges, and the car was excellent.

We arrived in Phuket at 4 AM on December 2nd, and since our scheduled car pickup time was 5 AM, we waited 45 minutes for the staff to arrive. Our originally booked Nissan Almera was upgraded for free to a Honda ACCORD. My wife and son were both very happy. The car had 40,000 kilometers on it, which was quite good. The staff took ten minutes to inspect the car and also explained some basic operations inside, which was very helpful. We drove for 7 days, and one tank of fuel lasted the entire time. On the last day, we didn't have time to fill up the tank, so we ended up paying double for the fuel, which was a loss.

The service was very professional, the procedures were completed quickly, and both pickup and drop-off were very convenient.

Not bad, the car condition is decent, but it wasn't cleaned thoroughly. However, considering they upgraded me to a bigger car, I'll forgive them :). Some areas in Phuket are under construction, and having a bigger car helped because it could have gotten stuck otherwise....

The counter is easy to find, and the service is top-notch.