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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2573891356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2573891356
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Reviewed: Wed, May 21, 2014
About Dollar: 10.0 /10
Renting a car from Dollar was very convenient, and the car itself was great. We picked up the car at the Los Angeles airport location and returned it at the San Francisco airport location, both of which provided a very comfortable experience. There were no unexpected insurance sales pitches as mentioned on the website (everything was handled on QEEQ, so there were no additional sales pitches on-site, which was the best and most expected outcome). After completing the paperwork (you might have to wait in line if there are many people), you go to pick a car yourself, with around ten models to choose from. Once you pick a car you're happy with, someone at the exit will scan and register it, and you're good to go. Thanks, it was an excellent experience.
About QEEQ: 10.0 /10

Relevant Reviews on Dollar

Burton Brook

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Reviewed: Sat, Sep 15, 2018
“Los Angeles ~ Las Vegas ~ Grand Canyon ~ Yosemite ~ San Francisco ~ Highway 1 ~ Los Angeles”
About Dollar: 10.0 /10
Affordable prices, and the car is new.
About QEEQ: 10.0 /10

Louis Barney

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Reviewed: Mon, Jun 30, 2014
About Dollar: 2.0 /10
1. After landing, Dollar's airport shuttle was significantly less frequent than Hertz or Avis, leading to long wait times. 2. When I arrived at Dollar to pick up the car, the wait in line took two and a half hours. Dollar treats walk-in customers and reservation customers the same, making everyone wait in the same queue, which is very unfair. 3. The salesperson deliberately concealed charges. For example, they told us we could return the car with an empty gas tank, claiming it was a special offer, but they had already charged us for a full tank. After insisting, they finally refunded us, which was frustrating. Additionally, they tried to trick me into buying optional services like road safety, claiming it was a mandatory requirement in the US. If it hadn’t been for the specific warnings on Zu's rental order, we would have been scammed into purchasing these options. Thanks to Zu for the warnings. 4. When I realized we were charged for gas and road safety, I canceled them and asked the front desk about the pre-authorized credit card freeze. The staff was very arrogant and unwilling to explain. 5. When returning the car with a full tank of gas, the staff suddenly asked for a fuel receipt from the previous day, which we weren't told about at pickup. They deducted over 10 dollars without informing us; if I hadn’t checked the receipt carefully, I wouldn’t have known. When I questioned her, she refused to explain and directed me to the counter with a terrible attitude. Ultimately, Dollar took the money without any clear explanation. 6. We booked a Grand Cherokee, but upon arrival, we were told there were none available and had to choose from just three similarly categorized cars. Compared to the large parking lots of Hertz and Avis, Dollar's selection was very limited, and it was nearly impossible to get the reserved model. Conclusion: I will never choose Dollar's services again.
About QEEQ: 10.0 /10

Moira Fowler

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Reviewed: Mon, Apr 14, 2014
About Dollar: 10.0 /10
Convenient and fast
About QEEQ: 10.0 /10

Leonard Clark(e)

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Reviewed: Mon, Aug 4, 2014
About Dollar: 10.0 /10
The service was good, and there was no hard sell for additional insurance. We opted for the road assistance insurance ourselves. Everything was fine, and returning the car was easy.
About QEEQ: 10.0 /10

Chapman May

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Reviewed: Sun, Mar 15, 2015
About Dollar: 8.0 /10
Picking up and returning the car were very convenient, and there were many car models available. However, I was still forced to purchase the $7.99 per day roadside assistance insurance.
About QEEQ: 8.0 /10

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