Both the car pick-up and drop-off were quick and efficient.

The management of large companies is quite standardized. The deposit was returned the next day.

An excellent car rental company. I had doubts before because the online reviews didn't seem very high, but this time I decided to give it a try and found their service to be very professional in all aspects. Most importantly, they even provided me with a new car!

Initially, I was told that my rental agreement did not include insurance, whereas the Chinese company stated it did. This discrepancy between companies caused significant issues and ultimately affected me as the consumer. The entire process of picking up the car took me two hours. In the end, I had no choice but to follow the rental company's instructions: either purchase the insurance, which should have been included, or put down a 500 Lira deposit, to be refunded upon trouble-free return. Upon returning home, I found a charge of $255 on my credit card, approximately 800 Lira, and I'm not sure if they refunded me. Additionally, there's another charge of $140 related to their company. Even if they refunded some money, it wasn't enough. Their credibility is questionable.

Quite good.