Timely delivery, excellent car condition, and very professional staff!

We rented a small manual Polo from Caro. Overall, the car was in good condition, especially during flat acceleration, though it lacked some power when driving uphill. The service attitude was very good.

Apart from the difficulty in locating the pickup point at the airport, everything else was perfect. They even upgraded us for free to a VOLVO XC60 with navigation. Very nice! The small stone collision on the car door was handled well. Overall, not bad!

The service was excellent. Although there wasn't a staffed counter at the airport, someone met us at the agreed time. We arrived early and called to request an early pickup, which was promptly accommodated, including a free upgrade. For the return, we needed to return the car to the pickup office, where someone waited for us until 10 PM and even drove us back to our hotel. Considering the cost was much lower than other major companies, I highly recommend them.

Overall, it's quite good. The staff was very careful and thorough when handing over the car. The return process was also very convenient.