Overall satisfied, but didn't get the reserved model.

Very enthusiastic service. They even helped set up the car's navigation system. The car was in excellent condition, having only driven about 3700 kilometers when we picked it up.

Apart from the difficulty in locating the pickup point at the airport, everything else was perfect. They even upgraded us for free to a VOLVO XC60 with navigation. Very nice! The small stone collision on the car door was handled well. Overall, not bad!

The front desk staff spoke good English, but the return staff hardly spoke any. There was no counter in the airport hall; we had to call them to pick us up.

The car was in great condition, almost new. The staff was very friendly. We arrived at the pickup location ourselves and experienced the warm hospitality of the Germans. We returned the car at night, and they even drove us back to the airport. An excellent car rental company.