Overall satisfied, but didn't get the reserved model.

Although not at the airport, there is a shuttle bus service which is very convenient. The handsome guy patiently listened to our broken English and responded, even slowing down his speech!

There is no counter at the airport. Luckily, I was able to run into the delayed car delivery agent when I returned. The car was upgraded to an SUV and had built-in GPS, but there were some minor issues such as the tire sensor, which kept giving warnings. The speed was also limited to 190 km/h, which is a bit disappointing in Germany. Other than that, everything else was fine.

Very enthusiastic service. They even helped set up the car's navigation system. The car was in excellent condition, having only driven about 3700 kilometers when we picked it up.

Overall, it's quite good. The staff was very careful and thorough when handing over the car. The return process was also very convenient.