The service was excellent. Due to some unforeseen issues, I couldn't pick up the car on the scheduled day, but the rental company resolved the issue well and extended the contract!
The staff's attitude was acceptable. There was no detailed explanation during pickup, but similarly, the inspection during return was not thorough either. Therefore, the pickup and return process was relatively quick.
Initially, we were given a car that had been in an accident with faulty brakes and an engine that sounded like thunder. After negotiating with the rental company, they replaced it with another car. However, for my other booking, where I also rented a large car, I was informed there were no cars available and was given a smaller car instead. We couldn't fit our luggage, but luckily we had booked three cars and were able to adjust. Otherwise, we wouldn't have known how to continue the journey. Also, adding an additional driver costs extra, which is not the case with other rental companies.
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