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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3443150356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3443150356
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Reviewed: Wed, Oct 29, 2014
About AVIS: 2.0 /10
The car model we booked was not available at all. When we showed the contract to the staff, they didn't care and said that the model in the contract was unavailable. We had to either accept the available model or not rent at all. Since it was midnight, could we really not rent? We ended up reluctantly accepting a smaller model. The trunk could only fit three suitcases, and we had to place another suitcase on the back seat, making the back seat extremely cramped. The journey was very uncomfortable!

Relevant Reviews on AVIS Leonardo da Vinci International Airport

Doreen Barrie

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Reviewed: Tue, Jul 16, 2024
About AVIS: 10.0 /10
The car rental company is pretty good, but they charged me a deposit that hasn't been refunded yet.
About QEEQ: 10.0 /10

Augustine Windsor

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Reviewed: Sun, Mar 3, 2024
About AVIS: 10.0 /10
The Avis branches at Rome Airport in Italy and Madrid Airport in Spain provided excellent service. The staff were enthusiastic and attentive, the pick-up and drop-off process was convenient and quick, and there were no hidden charges. Overall, it was a very pleasant experience. Five stars!
About QEEQ: 10.0 /10

Sandra Edison

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Reviewed: Fri, May 12, 2017
About AVIS: 10.0 /10
The car we booked wasn't available, so they upgraded us to a Volvo V60. Although the rental cost increased a bit, it was still worth it.
About QEEQ: 10.0 /10

Cynthia Camp

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Reviewed: Mon, Aug 4, 2014
About AVIS: 6.0 /10
Attitude is average, service is average, phone calls are not answered, and the company prioritizes its own interests.

View more >
Luxury | Mercedes-Benz E Class or similar
Reviewed: Tue, Oct 8, 2019
“Book direct - don't use these clowns”
About AVIS: 8.7 /10
Despite booking over a week previously so that Avis would have plenty of time to set things up, when we arrived they did not have our car ready (Merc E Class) and did not have anything comparable to offer. After calling their associates, the only available alternatives were a monstrous Merc G Wagon (imagine trying to park that in the land of the Fiat 500) for more money, or a BMW 3 Series Touring. We took the BMW. Then we were informed that the insurance that we'd already paid for via Easyrentcars would not offer adequate cover, and for fully comprehensive cover we had to book with Avis. Given that we'd already had a car damaged in a car park in Italy on a previous trip, we felt that we had no option but to comply with Avis' advice.

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