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From other countries or regions
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Live chat Email us Service Code: 5499098357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5499098357
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Reviewed: Mon, Dec 8, 2014
About Hertz: 2.0 /10
The service representative who helped us was an Indian girl with a rather unfriendly attitude. She wouldn't rent us a GPS or sell the promoted insurance and gas, claiming they were out of stock. It wasn't until a gentleman intervened that we found one. The final payment was 382.09 NZD, higher than the quoted 344.31 NZD, an increase of approximately 40 NZD. Due to time constraints, we didn't argue. On checking the account later, the actual charge was 422.89 NZD, and we couldn't figure out why. Communicating from afar seemed more trouble than it's worth, so we let it go as a loss. I won't use this company again. JUCY is much better. We rented from both companies on this trip, and the difference was clear. JUCY was enthusiastic and eager to help (we had a flat tire, and they sent someone out right away). Their prices matched the quote, and they were fair. I recommend JUCY for their reliability. While not as famous as Hertz, JUCY’s service is superb. Their cars have distinctive branding, making them easy to spot, and fellow renters help each other out.

Relevant Reviews on Hertz AUCKLAND APT

Tab Halifax

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Reviewed: Tue, May 28, 2019
About Hertz: 6.0 /10
The attitude was acceptable.

Jane Pullan

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Reviewed: Sun, Aug 6, 2017
About Hertz: 10.0 /10
I just completed this review after booking my New Zealand trip again. This was my best car rental experience abroad.
About QEEQ: 10.0 /10

Gustave Gold

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Reviewed: Fri, Mar 15, 2019
About Hertz: 10.0 /10
Easy pickup and smooth drop-off
About QEEQ: 10.0 /10

Joanna Shakespeare

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Reviewed: Wed, Jan 14, 2015
About Hertz: 10.0 /10
I'm already a member. Convenient and efficient.

Christ Austen

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Reviewed: Sat, Aug 27, 2016
About Hertz: 8.0 /10
The service at the airport location was average. Initially, the staff's English wasn't very fluent, and they seemed somewhat inattentive. However, the lady at the Picton location had a great attitude, was patient, and intentionally spoke slower in English. Kudos to her!

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