They promoted insurance products and the queue time was long. Chose the expensive Hertz because I was in a hurry.

Basically no service, you have to do everything yourself.

The free shuttle was quite convenient. However, when picking up the car, the staff kept insisting that we buy full insurance, claiming that our coverage was insufficient and didn't include roadside assistance. Initially, I didn't want to add any more insurance, but my husband was concerned about potential issues if we didn't, so we ended up adding one, which cost about $30 more than what we had initially paid on the platform. They also tried to get us to pay $40 for a full tank of gas, which I refused. We found out later that there were nearby gas stations where filling up didn't cost nearly that much. The pick-up and drop-off process was quite smooth, and the car was fairly new.

Satisfied

I felt I as decieved regarding the contract I entered in to.i rented a car intially for $36 dollars a day and after I changed the contract the rate nearly tripled.