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+1-8007618913
From Canada
+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
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From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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From Peru
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+33-970019487
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3769099263
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3769099263
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Reviewed: Thu, Feb 26, 2015
About East Coast: 6.0 /10
The rental office is not inside the airport, but the shuttle service was prompt, arriving within 10 minutes after a call. However, since we were new to Melbourne, it took us some time to find the pickup point. The car was very new, with just over 6000 kilometers on it, and it was very easy to drive. On our way back to the airport, other renters informed us that we needed to register on the local traffic website to pay toll fees, but the rental company did not provide this information when we picked up or returned the car. We had to resolve it ourselves and risked fines if it wasn’t addressed in time. The rental company didn’t assist with this, which was very inconvenient for foreigners. We called them again for confirmation and support but received no callback. After returning to our home country, we managed to resolve it through the rental company.
About QEEQ: 10.0 /10

Relevant Reviews on East Coast MELBOURNE AIRPORT

Elvis Lee

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Reviewed: Sat, Jun 15, 2024
About East Coast: 10.0 /10
Highly satisfied, great value for money!
About QEEQ: 10.0 /10

Bart Ernest

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Reviewed: Fri, Oct 21, 2016
“Melbourne - Great Ocean Road - Canberra - Sydney”
About East Coast: 6.0 /10
Overall, it was okay. Returning the car was simple. The branch is open until 10:00 PM and the last shuttle to the airport is at 9:30 PM. The pickup experience was not great, and the car's condition was just average. Compared with similar price ranges, the condition of cars in Australia and New Zealand is generally not as good as in North America.

Gladys Sainsbury

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Reviewed: Thu, Dec 8, 2016
“Melbourne - Great Ocean Road Round Trip, Nice Road Conditions!”
About East Coast: 8.0 /10
The car pick-up process was quick, but it's very far from Melbourne Airport! On the day of return, the keys got locked inside the car. When I called the rental company's phone number, they refused to assist. I had to seek help from the local tracking system, and a service person came to unlock the car! I can only say that the rental company is completely irresponsible in such incidents; it was the local tracking system department that was helpful, providing free service and taking no charge!
About QEEQ: 8.0 /10

Ira Julia

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Reviewed: Mon, Mar 2, 2015
About East Coast: 8.0 /10
The rental location is not in the arrival hall; you need to take a shuttle bus 1-2 kilometers from the airport to pick up the car.
About QEEQ: 10.0 /10

Newman Herbert

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Reviewed: Mon, Mar 9, 2015
About East Coast: 10.0 /10
Satisfied! This is my second time renting, so I'm experienced. After landing, I asked the information desk where the usual shuttle bus stops, and then walked straight to pick up the car. The car's condition was okay with over 90,000 kilometers, not as good as the one in Sydney, and the USB port couldn’t charge, but the service was quite attentive. I will rent again next time.
About QEEQ: 10.0 /10

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