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Live chat Email us Service Code: 4556638357
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4556638357
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Reviewed: Tue, Mar 10, 2015
About Hertz: 2.0 /10
When I picked up the car at the Auckland airport counter, they said that the model I needed (Highlander) was not available. They asked me to downgrade to a RAV4 or switch to a minivan. After almost two hours of back and forth, they finally managed to get a Highlander for me, wasting a lot of time. For a big company like HERTZ, such issues are absolutely inexcusable.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz AUCKLAND APT

Carl Hobbes

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Reviewed: Thu, Dec 20, 2018
About Hertz: 6.0 /10
It's okay.

Ina Attlee

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Reviewed: Wed, Aug 23, 2023
About Hertz: 2.0 /10
I specifically booked a Hertz Highlander, but only a Sorento was available at pickup. The price for a Sorento is half at other shops. The car had a bad odor throughout! Pickup was at 7 PM and drop-off at 8 PM. I confirmed that a one-hour delay was permissible, but was charged for at least half a day.

Jane Pullan

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Reviewed: Sun, Aug 6, 2017
About Hertz: 10.0 /10
I just completed this review after booking my New Zealand trip again. This was my best car rental experience abroad.
About QEEQ: 10.0 /10

Constance Antoinette

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Reviewed: Fri, Sep 16, 2016
“Self-Driving in Auckland”
About Hertz: 8.0 /10
Excellent, easy car pickup, simple procedures.
About QEEQ: 10.0 /10

Chasel Martha

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Reviewed: Mon, Feb 29, 2016
About Hertz: 8.0 /10
Hertz rental company employees are professional and provide detailed explanations of vehicle conditions, New Zealand road conditions, driving precautions, and car insurance. Due to being a large company, there are many people picking up cars, resulting in longer waiting times. The vehicle condition is average, with several minor scratches on the exterior. Make sure to record and confirm these with rental company staff when picking up the car.
About QEEQ: 10.0 /10

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