They answered all my questions.

The staff had a great attitude and asked if I wanted to add insurance. It was no problem if I didn’t need it.

The company's service is good, but the Thai people are too strict about time. I arrived 2 hours early, the car was already there, but they wouldn't give it to me. I had to wait for no reason, even offering extra money didn't help. I don't understand why the Thais think this way. Also, the store’s attitude towards Westerners is better than towards Chinese. PS! Do they think our English isn't good enough? It's definitely better than their Thai English.

The service staff had a great attitude and carefully explained all the precautions. They also informed us about the procedure in case of an accident. The car I received was practically new, having only driven 50 kilometers, and was in great condition. The store even offered child car seats, although we didn't rent one.

Very simple and quick. The car was in great condition. I got a hybrid vehicle, which was very fuel-efficient.