The Calgary counter provided a car of a lower category! They even tried to persuade me to pay extra for an upgrade! Fortunately, I had not left yet and realized the scam in time. I returned to the rental point and after some discussion, I got the correct car. However, it still affected my schedule.

We booked a Jeep, but only a small car was available at the site. It wasn't enough space for 3 people and 3 large pieces of luggage, so we had to pay nearly 2000 extra to switch to a standard SUV.

The downgrade of the vehicle was not promptly communicated, resulting in a very poor user experience.

Excellent service attitude, and they provide a bottle of mineral water for everyone.

The rental location is just outside the arrivals hall. There was no line at the counter, and the car pick-up is nearby. Very convenient.