Felt like I was lied to, probably won't book with Discount again.
C.Brar
Canada
Reviewed: Tue, May 21, 2019
About Discount Car & Truck Rentals:5.3/10
Upgraded at the kiosk to an electric charge because I was told
1. Car has a range of 600km -- False, the car actually had a range of 450 km
2. Car is currently 50% charged -- False, the car was less than 20% in charge.
I waited ~90 mins, to pick up the car. When I got it, it was undercharged and didn't have the range specified by the employee at the front desk.
Personnel dispo patient et aimable. Tout est validé signé. Rien n est laissé ai hasard. Nous étions très rassurés.
Location et restitution rapide. Franchement nous étions surpris.. tout s est très bien passé.
2 interlocuteurs différents et 2 pros.
Je recommande vraiment cette agence discount. Le véhicule était en bon état et correspondait largement à nos attentes. Nous avons pris l assurance 0 franchise à 7.90/ jour.
About QEEQ:10.0/10
J ai bien aimé la possibilité de visualiser l emplacement de l agence avant de réserver pour être proche de notre hôtel
Possibilité d annulation
Tout était bien organisé
Pas de surprises
We had to wait long to pick up the car, the staff wanted to give us another car with 6 seats when we booked one with 7. When we were on our way we noticed something was not going right (the tires were very swollen). Also the inside was not clean and we could find trash from the last customers.
Staff busy on return, had to call to confirm return status, since no confirmation sent.
About QEEQ:8.0/10
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Felt like I was lied to, probably won't book with Discount again.
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