From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+55-6140426960
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+33-970019487
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+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6394094356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6394094356
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6000 km Road Trip Across Four Nordic Countries

Reviewed: Thu, Aug 4, 2016
About Alamo: 2.0 /10
I had already paid the full amount in China and applied for the necessary permits for other countries included in my order. However, at the car rental office in Copenhagen airport, a tall male staff member tried to deceive me, saying that their policy required road assistance insurance for driving in other countries. I told him I already had full coverage, and my platinum credit card provided global free roadside assistance. I even pointed out the clause in the rental car contract regarding the refusal to buy additional insurance. He lied, saying it was a company policy difference, and pressured me greatly by refusing to give me the car. Despite a long queue behind me and me being a mother with two children, tired and just about to start a wonderful trip, he greedily and deceitfully tried to force me to buy insurance. With extensive overseas driving experience, I firmly refused, but it wasn't until I was about to call the rental company that he pretended to give me the car, warning that next time, it wouldn't work. Remember, any additional insurance is optional. I will definitely file a complaint to the European headquarters. Fellow Chinese drivers, be firm in refusing unwanted insurance offers and seek help immediately if necessary.

Relevant Reviews on Alamo Copenhagen Airport

David Noah

View more >
Reviewed: Wed, Jun 19, 2024
About Alamo: 10.0 /10
The staff was very welcoming.
About QEEQ: 8.0 /10

Cecilia Arnold

View more >
Reviewed: Sun, Sep 9, 2018
About Alamo: 2.0 /10
There was an elderly woman with white hair who had a very bad attitude. The credit card was fine, but the POS machine had issues and couldn't process the payment. I couldn't rent the car and didn't get my money back.

Renata Oliver

View more >
Reviewed: Sun, Oct 8, 2017
“From Copenhagen to Aarhus to Esbjerg to DTU”
About Alamo: 10.0 /10
Great experience. The pick-up and drop-off were quick, the prices were fair, and the service was excellent.
About QEEQ: 10.0 /10

Kushal Kumar

View more >
Medium SUV | Volkswagen Tiguan or similar
Reviewed: Thu, Dec 26, 2019
“It was excellent”
About Alamo: 10.0 /10
Good service
About QEEQ: 10.0 /10
Good

View more >
Economy | Volkswagen Polo or similar
Reviewed: Wed, Jul 31, 2019
“Professional, smooth and perfect”
About Alamo: 10.0 /10
We had to wait in a queue to pick up the car but the counter staff worked quickly and efficiently. Everything was perfect.
About QEEQ: 10.0 /10
Everything went as goog as it could.

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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