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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6130659264
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6130659264
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Reviewed: Tue, Feb 23, 2016
About Hertz: 4.0 /10
Low efficiency. Due to incorrect data from the rental company's customer service, the seven-seater car we booked turned into a five-seater. We waited forever for the car wash. We found out they gave us the wrong car after half an hour, then the staff contacted the rental company customer service to exchange it, and we had to wait another half hour. So frustrating!!!

Relevant Reviews on Hertz MELBOURNE APT

Felix Hume

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Reviewed: Sun, Dec 23, 2018
“Melbourne Great Ocean Road: Returning from Campbell to Melbourne”
About Hertz: 6.0 /10
Overall, it's alright. However, the website indicated that GPS was free with a deposit, but at the counter, it was $25 per day. Eventually, we upgraded to an Audi Q5 with built-in navigation for $36 per day. Other than that, everything was fine as it's a big rental company. The rental and return process was smooth.

Reg Moses

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Reviewed: Thu, Feb 22, 2018
“Melbourne - Great Ocean Road”
About Hertz: 10.0 /10
The process was quick, but I had to wait a long time to pick up the car. They didn't require me to return it with a full tank.
About QEEQ: 10.0 /10

Juliet Wyclif(fe)

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Reviewed: Tue, Apr 11, 2017
About Hertz: 10.0 /10
Major company with a large variety of vehicles, located opposite the airport.
About QEEQ: 10.0 /10

Don Emmie

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Reviewed: Mon, Feb 26, 2018
“Melbourne - Yarra Valley - Phillip Island - Twelve Apostles - Apollo Bay”
About Hertz: 10.0 /10
The process was quite fast. The SQ5 we initially requested wasn't available, so they gave us a Q5 instead and offered us a full tank of gas so we wouldn't need to return the car with a full tank.
About QEEQ: 10.0 /10

Troy Nick

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Reviewed: Tue, Feb 26, 2019
About Hertz: 2.0 /10
The company did not charge according to the order. They added various extra costs, and different branches had different charges for the same service.

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