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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6385886263
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6385886263
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Reviewed: Mon, Aug 8, 2016
About Hertz: 2.0 /10
HERTZ's service is not great. They tried to upsell other services at pickup, which wasted time, and the prices are high. At drop-off, they wanted to charge $175 for cleaning because there was some sand in the car. Although they didn't charge in the end after some argument, it was an unpleasant experience.

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Martin Richardson

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“San Francisco - San Jose - Monterey - Carmel - Pismo Beach - Santa Barbara - Santa Monica - Los Ange”
About Hertz: 10.0 /10
Very satisfied, reasonable price, the car was quite new, and our driving experience was smooth.
About QEEQ: 10.0 /10

Queena Symons

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About Hertz: 10.0 /10
Satisfied
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Raymond Moulton

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Reviewed: Fri, Oct 14, 2016
“Ensure the driver's phone has signal along the driving route; if not, definitely rent a GPS.”
About Hertz: 2.0 /10
The service was okay, but since it was my first time driving in the USA and I was unfamiliar with gas prices and how to refuel in the US, I didn’t choose to return the car with a full tank. From San Francisco Airport to St. Louis Airport is less than 400 kilometers, and according to the car type provided, we only used about 70% of a tank, but the rental company charged us $57.52 for fuel. At that time, this amount could fill more than two tanks. I raised this issue with the car rental customer service, but they said they couldn't handle it. In fact, it’s very easy to return the car with a full tank at U.S. airports. This is a reminder to other customers to avoid unfair charges.

Madeline Surrey

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Reviewed: Thu, Jun 12, 2014
About Hertz: 10.0 /10
Great service, definitely a big company!
About QEEQ: 10.0 /10

Shirley James

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Reviewed: Mon, Aug 25, 2014
About Hertz: 8.0 /10
Overall fine, but there was an attempt to upsell additional insurance and higher-priced cars.
About QEEQ: 8.0 /10

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