Charged me a few hundred yuan extra and haven't refunded it yet.

They forced me to purchase an extra tank of gas service, very dishonest and shameless.

Very good

The service was excellent, the staff at the counter was very patient and detailed in explaining the terms and conditions. Returning the car was very convenient, with clear and obvious signage that made it easy to find.

Car was changed at pickup. Car had NO windshield washer fluid in tank. Could have led to serious consequences, before I discovered it. Had many rocky roads & conditions that required a Clean Windshield!! Car Registration was out of date!!. At a police check, the officer told me to report this to Avis, as this should have been updated before rental. The tires were under inflated & had to be filled halfway through my journey. These problems were brought to attention of Avis Supervisor (Travis) at Capetown Airport. I am seeking compensation from Avis management for the unsatisfactory condition of the pickup vehicle. My vehicle condition Report was submitted to Avis management Nov 2/23 for followup. ***

Apparently price drop protection was activated, but served no useful purpose as I have not received any discounts!!