Initially received a car that seemed to have some accident damage but they changed it. Struggled to locate the pick up but when we found it the staff were helpful.
The pick up counter staff would nor accept the on line voucher and as I couldn’t print it , it made life very stressful, they managed to print it for me in the end. They said we were upgraded but we think the car given was a downgrade. On returning the car the staff got very rude when I requested some paperwork saying the car was all in order on return
Rented a car from Oct28th to Nov11th in Johannesburg South Africa.
At the counter, they were not pleased with the price already paid with "Easyrentcars". I had to pay for a second driver and an authorisation to cross border travel. They changed averythong in the contract, trying to make me pay more than the fees for these to addons. Finally, the final contract was to be R1004 more. They charged me R2275 on my card on the same day and I saw it when I received my account during december. They don't answer to my demands for a refund. A SCAM !!??
“Johannesburg Oliver Reginald Tambo International Airport - Kruger National Park Malelane Gate - Krug”
About Europcar:10.0/10
When we went to rent a car, there was almost no waiting time. Although our English was not very good and communication was a bit slow, the lady who assisted us was patient and very helpful.
We didn't have to wait much when renting the car; even though our English was not great, communication was slow but the lady who attended to us was very patient and nice.
QEEQ does not reflect the ‘actual’ vehicle supplied, after checking in at the car rental counter.
Not sure how important this is as I have never been offered the car specified, as it is normally ‘or similar’
Most times it’s a bit disappointing!
Car Rental Brands Ranked AT Johannesburg Or Tambo International Airport, JNB
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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