From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5271139263
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5271139263
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Reviewed: Sat, Dec 12, 2015
About East Coast: 2.0 /10
There is no storefront at the airport, and I waited a long time, making several calls, even contacting the domestic rental website, before the free shuttle arrived. It wasted a lot of time, and I will never choose this company again. The deposit of AUD 1000 is higher than other companies, and it was only released a month after returning home. Additionally, my credit card was charged AUD 24.18 after returning, without any explanation or receipt. I rented cars from other companies twice before in Australia and never encountered such issues. It's terrible.

Relevant Reviews on East Coast MELBOURNE AIRPORT

Sarah Whyet

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Reviewed: Sun, Aug 12, 2018
“Stayed around the residence, didn't go far.”
About East Coast: 2.0 /10
No Chinese service, needed to get to the airport at night. One of the rental company's employees charged us 40 AUD for a ride, while a regular UBER would cost only 18 AUD.
About QEEQ: 8.0 /10

Donald Dickens

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Reviewed: Wed, Feb 25, 2015
About East Coast: 2.0 /10
The service at this Melbourne branch is poor, maybe because all the staff are women. They don't explain basic vehicle operations, unlike Brisbane. Since it was not a familiar car model, I didn't know whether it had a handbrake or footbrake, and how to open the fuel cap (which was confusing). The most irritating part was that when I returned to retrieve something I forgot just half an hour after returning the car, it was already gone, and they pretended to help me look for it. They had a group of Southeast Asian-looking workers.
About QEEQ: 8.0 /10

Ira Julia

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Reviewed: Mon, Mar 2, 2015
About East Coast: 8.0 /10
The rental location is not in the arrival hall; you need to take a shuttle bus 1-2 kilometers from the airport to pick up the car.
About QEEQ: 10.0 /10

Bishop Franklin

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Reviewed: Tue, Mar 3, 2015
About East Coast: 10.0 /10
The service was excellent. They explained the additional insurance options, and when we said we didn't want it, they understood and didn't push us.
About QEEQ: 10.0 /10

Antonia Susanna

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Reviewed: Tue, Oct 27, 2015
About East Coast: 10.0 /10
They aggressively push extra insurance and freeze $1000.
About QEEQ: 10.0 /10

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