Unfriendly attitude, constantly pushing insurance. The worst part is, I booked a Ford Focus or similar, but they gave me a much smaller Ford Fiesta and insisted it was the same category. It's way smaller! Never using Thrifty again.
On the first day, the service attitude was terrible and wasted 3 hours of our time. They initially said an international driving permit was required and that a Chinese driving license was not acceptable. After consulting with the manager and checking the documents, they said it could be done but that personal third-party insurance was required, and the insurance documents needed to be provided! It was an unreasonable demand! Fortunately, we had a temporary green card, which allowed us to proceed. In all my years of renting cars, this was the first time encountering such an unreasonable demand! It took from 11:00 PM until 2:30 AM the next day to complete the process!
Well maintained vehicle
Had it ready. I had to wait for 60 min before I could get to the counter
About QEEQ:9.0/10
Best price I could find. No issue booking
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